DO YOU WANT TO KNOW MORE

Find the answer to frequently asked questions below.
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Mind Mystery is an entirely smoke-free venue. There are no smoking areas inside Mind Mystery. However, smoking is allowed outside the gates of the venue: it is possible to obtain a stamp at the Guest Services desk and leave the park for a short time, after which you can re-enter by showing the stamp.

Of course you are welcome to celebrate a birthday or children’s party at Mind Mystery! On Wednesdays outside school vacations we offer three different special packages for children’s parties, which can be booked via our website. You always visit the park including a scavenger hunt, and you can choose to make the party complete with, for example, a warm welcome with lemonade and a donut and to finish off with eating fries together. This way it will be an unforgettable birthday!

 

No, the Museumjaarkaart is not valid at Mind Mystery because we are more than a museum; our focus is on entertainment and wonder.

Unfortunately, taking or reserving options is not possible. We have limited capacity and unfortunately have had too many no-shows. We recommend that you buy tickets online as soon as your group and date have been finalised.

UUnfortunate that your planned visit to Mind Mystery cannot go ahead! Fortunately, tickets (including those booked by date) retain their validity for one year from the date the visit was scheduled. You don’t have to provide a new visit date right away to redeem this validity. So you can choose a new visit date within the one-year period and rebook your tickets yourself free of charge via our website. Unfortunately, it is not possible to receive a refund on tickets already purchased.

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